Privacy Policy

This Privacy Policy describes how NeonCrew (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

Personal Information

When you make a purchase or attempt to make a purchase through our site, we may collect:

  • Name

  • Billing and shipping address

  • Payment information (credit card details, PayPal, etc.)

  • Email address

  • Phone number

Device Information

When you browse our website, we automatically collect certain data, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies

  • Pages you view on our site

This helps us improve our website and personalize your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide order confirmations, updates, and customer support

  • Improve and optimize our website

  • Communicate with you about promotions, offers, or updates (only if you opt in)

  • Detect fraud or potential risks

3. Sharing Your Information

We may share your information with trusted third parties to help operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors (such as Stripe or PayPal)

  • Shipping carriers

  • Analytics tools

These partners only receive the information necessary to perform their services and are not permitted to use it for other purposes.

We may also share information to comply with legal obligations, such as responding to subpoenas or lawful requests.

4. Cookies

We use cookies to improve your browsing experience. Cookies help us:

  • Remember items in your cart

  • Understand how you use our website

  • Provide personalized content

You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

6. Your Rights

If you are a resident of the United States or other applicable regions, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us at supportnrcstore.com

7. Security

We take reasonable measures to protect your personal information against unauthorized access, theft, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
📧 support@nrcstore.com
📞 14062356183